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Frequently Asked Questions (FAQ)
Q. How long does it take from ordering to delivery?
If you place your order by 12:00 PM on a business day,
We expect to ship within one business day.
(We do not process shipments on our days off.)
Q. Can you do gift wrapping?
We will attach a ribbon to your order free of charge.
If you would like gift wrapping, please select it on the payment screen.
Q. How should I care for it?
Fairy Godmother aprons can be washed using regular laundry methods.
□ How to wash at home: Place in a laundry net and wash in 40-degree water. Only oxygen-based bleach can be used.
Do not use a dryer as this may remove the water-repellent coating. Please air dry in the shade.
When ironing, use a pressing cloth and iron at a medium temperature (maximum 150 degrees Celsius).
□Other: Dry cleaning and wet cleaning are available.
Q. About inquiries
For any questions regarding matters other than those mentioned above, please contact us via the inquiry form.
We respond to inquiries in the order they are received, so please allow 2-3 business days for a reply.
We aim to provide courteous service that meets your needs, so please feel free to contact us.
Opening hours: 10:00-15:00
Closed on Saturdays, Sundays, and public holidays
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